Managed Services

Managed Services

FINARCH’s Managed Services offering is designed to address the unique challenges of IT operations in capital markets, delivering a strategic partnership with our clients that elevates performance while aligning with their strategic business objectives.

FINARCH’s Managed Services offering is designed to address the unique challenges of IT operations in capital markets, delivering a strategic partnership with our clients that elevates performance while aligning on strategic business objectives. Our service ensures enhanced system stability and reliability through proactive monitoring, rapid incident resolution, and robust infrastructure management.

By prioritizing agility in implementing enhancements, we enable clients to adapt swiftly to market demands, regulatory shifts, and technological advancements with streamlined workflows and expert-led execution. Central to our approach is a relentless focus on business user satisfaction, achieved by aligning IT operations with end-user needs, reducing friction in daily workflows, and ensuring seamless access to reliable tools that drive productivity and confidence.

Leveraging FINARCH’s deep expertise in capital markets, our Managed Services offering combine a user-centric framework, system expertise in many of the leading investment management systems, and functional domain knowledge to ensure we are adding business value to key stakeholders.

The areas in which we support are the following:

Incident Management

Our managed services deliver proactive incident monitoring and rapid resolution protocols, minimizing downtime and enhancing system stability to ensure uninterrupted critical capital market operations.

Support for Regulatory Changes

We provide agile, expert-led implementation of regulatory updates, ensuring compliance while accelerating system adjustments to maintain business continuity and user confidence in evolving markets.

Adding Enhancements/Capabilities and Systems

We can help enhance the capabilities of your existing systems through adding new functionalities based on user, regulatory or other requirements. Additionally, we are system integration experts and can help onboard new systems and applications to your ecosystem to ensure a quick time to market while minimizing disruptions

Server Management

Proactive server maintenance, security patching, and performance optimization ensure resilient infrastructure, directly supporting system reliability and seamless operational functionality.

Systems Operational Support

By automating routine tasks and streamlining workflows, we free clients to prioritize strategic initiatives, enhancing agility in adopting innovative technologies and market-driven enhancements.

Application Monitoring

Real-time monitoring and predictive analytics to preemptively address performance bottlenecks, ensuring consistent application reliability and a seamless experience for end-users.

On-Demand Support

Month, Quarter and Year ends oftenWe manage critical batch processing, transaction reconciliation, and exception resolution, ensuring flawless end-of-day operations to uphold daily integrity and user trust.

System Upgrade Testing

Our team can help you upgrade your systems to the latest version, ensuring that you have access to the latest features and functionality while ensuring no disruptions to your current operations.

By integrating these services, FINARCH empowers our capital market clients to achieve operational excellence, agility, and user-centric outcomes.